Warranty claim or return

Tell us about the part and we'll take it from there.

1. What do you need?

Warranty claim A defect in materials or workmanship, within 12 months of delivery. Return An unused, unpainted part, within 30 days of delivery.

2. Where did you buy it?

pulips.com eBay Amazon

Returns for eBay and Amazon orders are handled by the marketplace.

Start your return on eBay Start your return on Amazon

Order number

Email used for the order

eBay or Amazon order number

Your name

Your email

3. Details

Which part?

As it is named on your order, e.g. "Front lip for 2016-2021 Honda Civic".

What's wrong?

At least 20 characters. For a fitment problem, say where it doesn't line up.

Photos (optional)

Warranty claims need 1 to 5 photos of the problem; returns can add up to 5. Big phone photos are shrunk for you.

Fitment problem? Our fitment guarantee covers a part we list for your car that’s shaped for a different model, or whose mounting points don’t line up with the factory bodywork. It doesn’t cover aftermarket or replacement bumpers, and small gaps or warming a polyurethane part into shape are a normal part of installation.

Returns: parts must be unused, unpainted and unmodified. Always test-fit a part before you paint it.

We reply Monday–Friday within 24 hours. Our business hours are 10 a.m.–5 p.m. Pacific time, Monday–Friday.