Shipping policy

Where we ship

We ship to addresses in the contiguous United States (the 48 states and Washington, D.C.). We don’t currently ship to Alaska, Hawaii, Puerto Rico, US territories, APO/FPO/DPO addresses or outside the US. Some large parts can’t be delivered to PO boxes.

When your order ships

Orders ship within 1–2 business days (Monday–Friday, excluding US holidays). Once your order ships, its tracking number appears with the order in My orders or on Orders and Returns.

Shipping cost

The shipping options and cost for your address are shown at checkout, before you pay. Large parts such as bumper covers, big diffusers and wings may cost more to ship and can arrive in a separate package.

Check your address

Please make sure your shipping address is complete and correct. You can change it free of charge until the order ships: contact us with your order number.

Damaged or lost packages

If a part arrives cracked or damaged, contact us within 48 hours of delivery with your order number and photos of the part and the packaging. Keep the packaging until we reply. We’ll replace the part or refund it.

If tracking hasn’t updated for 5 business days, or shows your package as delivered but you don’t have it, contact us and we’ll work with the carrier to find it.

A slightly bent part isn’t damage

Flexible polyurethane parts can arrive slightly bent from transit. Lay the part flat in the sun or run it under hot water and it returns to its molded shape. Let it cool before fitting it.

Questions? We reply Monday–Friday within 24 hours. Our business hours are 10 a.m.–5 p.m. Pacific time, Monday–Friday. Contact us.